Michelle Jacinto Team
Michelle Jacinto

Michelle Jacinto

Branch Manager | NMLS #209470

Apply Now
Michelle Jacinto

Michelle Jacinto

Branch Manager | NMLS #209470

Apply Now

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About Michelle Jacinto

Michelle leads her team with over 20 years of experience in the mortgage industry, having licenses in both Indiana and Illinois. She loves talking to new people, helping them achieve their goals, and giving them not only a place to live but stability to build memories for a long time to come. Michelle is proud to serve such a great group of clients and business partners. Her relationships have grown exponentially just from being in this business.

When Michelle isn’t at work, you can find her watching movies with her family, traveling to Las Vegas or beaches, and spending time with friends and family.

Quote to Live By: “Whether you think you can or you can’t either way you are right.”

  • Michelle Jacinto Team
  • Michelle Jacinto Team
  • Michelle Jacinto Team

THE REVIEWS ARE IN…

Nalo Williams profile picture
Nalo Williams
18:17 21 Jan 26
I’m am so impressed with Direct Mortgage. Jamie has walked me through the entire process and took the time to calm my concerns. I really feel like she was looking out for what’s best for me and my personal situation. I could not have move forward, in confidence, with the purchase of this home without her. Thank you Direct Mortgage, you were God sent!!
Ricky Seifert profile picture
Ricky Seifert
04:48 14 Jan 26
Awesome experience. Michelle’s and David’s team were easy going and always helpful. They were very knowledgeable and helpful with my VA home loan. Will continue to recommended!
Shawana Thomas profile picture
Shawana Thomas
18:56 13 Jan 26
Wonderful experience! Rebekah always kept me informed and really looked out for me through this process! Between Kirk &company real estate and Michelle Jacinto's team, this process was smooth and not stressful! I would truly recommend!
Carolyn Dickinson profile picture
Carolyn Dickinson
16:56 23 Dec 25
Tammy Sanders of Direct Mortgage Loans was exemplary in 'personal' service, professionalism, expediency, and genuine kindness. She made me feel as tho I were her ONLY customer, with her qui k callbacks, availability, and expertise in navigating my entire home purchase experience. She advised and detailed each aspect of this experience. She is a Treasure that I am thankful to have worked with
Garrett Finkelstein profile picture
Garrett Finkelstein
17:50 26 Nov 25
Michelle and her team are the BEST! Took care of me and my family on our home loan! couldn't have been more thankful for their service!
Anise London profile picture
Anise London
15:40 16 Oct 25
The switch back with michelle was the best thing I could’ve done when buying my first house. It was easy stress free and supportive. Michelle and her team made this a joyous experience instead of one of constant stress and anxiety. I couldn’t have asked for a better lender! Thank you so much for all of your assistance.
E J profile picture
E J
03:26 27 Sep 25
had an excellent experience working with Michelle Jacinto on my mortgage approval From beginning, she made the entire process smooth, clear, and stress-free. Michelle was always available to answer my questions, explained everything in detail, and kept me updated every step of the way.

What stood out most was her professionalism, patience, and genuine care for making sure I got the best loan option for my situation. The approval moved quickly, and I always felt confident that I was in good hands.

I would highly recommend Michelle Jacinto at direct mortgage to anyone looking to buy or refinance a home.
Maria paredes profile picture
Maria paredes
17:30 15 Aug 25
Michelle Jacinto and her team did a fabulous job helping my buyer get pre-approved and close on their first home! She was professional, responsive, and truly went above and beyond to make the process smooth and stress-free. Highly recommend her to anyone looking for a knowledgeable and caring lender!
Pete Doukas profile picture
Pete Doukas
15:32 01 Aug 25
I can’t say enough great things about my experience with Direct Mortgage Loans! From start to finish, Michelle and her team were absolutely incredible. They were responsive, knowledgeable, and genuinely cared about making the process as smooth as possible. Every question I had was answered quickly and clearly, and I always felt like I was in great hands.

A huge thank you to Michelle and her amazing team, your help and support made all the difference. I’m truly grateful and so glad to be part of the DML family!
Gina Michalek profile picture
Gina Michalek
01:48 26 Apr 25
Michelle was AMAZING. We had the absolute best experience with not only her, but Dave Jacinto our realtor. They were so accommodating, honest, helpful and she really is a master at her trade. It was such an easy process and we felt so at ease throughout the entire experience. Everyone on her staff was incredible too. Thank you again! We will refer everyone we know to you!
Robert Santana profile picture
Robert Santana
09:42 21 Apr 25
Great experience with Direct Mortgage and Michelle Jacinto. They have a great team that helped me through the process of buying my home.
Brandon Williams profile picture
Brandon Williams
16:32 17 Mar 25
Michelle and her team were superb! We had a very difficult transaction with a lot of moving parts and the Michelle Jacinto team worked diligently to get myself and my family in our new home. I’m BIG on communication and they had no problem keeping me updated throughout the process as well as making themselves available for any questions or concerns. Highly recommend!!
Trevor Norton profile picture
Trevor Norton
17:49 24 Feb 25
Rebekah did a phenomenal job throughout my mortgage process. She was genuinely attentive and made me feel like I was her only client. She took the time to explain everything clearly and never made me feel uncomfortable or uninformed. I highly recommend her and her team!
Kathy Boswell profile picture
Kathy Boswell
15:15 14 Feb 25
My Clients and I had the opportunity to work with Michelle Jacinto of Direct Mortgage and her Team Member Tammy Sanders. The process went very smooth.The file was ready to close about a week before the scheduled date of closing. My clients were very happy in the end, thanks to the excellent job The Team did.
Michelle Rivas-Barnard profile picture
Michelle Rivas-Barnard
16:06 10 Feb 25
Tammy, Sherry, and Michelle were all wonderful through the entire process!
rachel brown profile picture
rachel brown
01:35 05 Feb 25
Working with Michelle Jacinto and her team has been an absolute pleasure. From our first meeting she was welcoming, knowledgeable, patient, and kind. Michelle held my hand through every step of the home buying process, making what could have been a stressful experience feel seamless and manageable. Her expertise and dedication truly set her apart. I highly recommend Michelle to anyone seeking a mortgage broker who genuinely cares about her clients and makes the journey to homeownership a positive one.
Tan Than profile picture
Tan Than
23:01 31 Jan 25
Natalie Laverty profile picture
Natalie Laverty
23:08 17 Jan 25
Michelle and her team could not have made our first home purchase any more seamless. I don’t understand any “financial” jargon and she made things so clear for my husband and I. She was so patient with us and her communication was amazing! I will use her again if we choose to move and will 1000% be recommending her to all my friends out in NWI! Thanks Michelle 🙂
O'Bryan Winfield profile picture
O'Bryan Winfield
22:09 13 Jan 25
This team goes above and beyond with making your experience great. They are a hardworking group that is efficient and effective. They also have great communication skills. I highly recommend. I appreciate everything they did for me.
Rahkal Shelton profile picture
Rahkal Shelton
03:24 21 Dec 24
I am so grateful for Michelle Jacinto and her team making my loan process and new home 🏡 buying appear seamless. I was always kept in the loop as to what was going on. My loan process began in early July. By the end of September I closed on my new home. I am a 2nd time homebuyer. I didn't experience half the headaches and stress with Michelle and Direct Mortgage that I did with my 1st purchase. They truly exceeded my expectations.
OctoberMoon profile picture
OctoberMoon
02:25 17 Dec 24
I’m a first time homebuyer and they held my hand the entire time.
marco perez profile picture
marco perez
23:05 16 Dec 24
She was very helpful and was able to get my house closed before the new year came around I would recommend to any one who is looking to buy a house
Mark Nesbit profile picture
Mark Nesbit
16:36 16 Dec 24
I just want to thank Michelle and her team for all their help. They help make my dream come true and I haven’t been this happy in along time. Thank you so much.
Dorothea Hill profile picture
Dorothea Hill
15:15 16 Dec 24
Great Team, they over and beyond
I had the pleasure of working with this team and there are amazing! I would highly recommend!
Anthony Gutierrez profile picture
Anthony Gutierrez
15:30 27 Nov 24
As a realtor I have worked with a lot of different lenders. And who your lender is, is just as important as the offer you write. And in my humble opinion The Michelle Jacinto Team at Direct Mortgage Loans is the best lender in the business hands down. Their professionalism, efficiency and communication is second to none. They keep everyone involved up to speed with the process, and more times than not we close earlier than the contractual date on the purchase agreement. So if you want to go home shopping with the utmost confidence then give The Michelle Jacinto Team at Direct Mortgage Loans a call today!
Brad Ericks profile picture
Brad Ericks
17:17 21 Nov 24
Michelle and her team got it done quickly, and they communicated very well throughout the entire process. Would highly recommend them!
Karen Carradine profile picture
Karen Carradine
12:40 21 Nov 24
Rebekah Graham and the whole Michelle Jacinto Team were amazing to work with. Both my husband and I recieved personalized service and were kept informed of all the necessary steps that made the process easy and smooth in the required timeframe. This all hands on deck approach allowed us to be able to complete the process and close on our next chapter home within the time expected and the interest rate we wanted. We know we will use Direct Morgage Loan again.
Without question DML is a top rate mortgage provider with an extremly competent and compassionate team!
Randy Wilson profile picture
Randy Wilson
18:52 18 Nov 24
Fast response times, keeps me informed of market changes via email.
Easy, smooth transactions.
Sierra Robertson profile picture
Sierra Robertson
13:50 25 Oct 24
I had a great time with working this team. They are very talented and professional I appreciate them so much thanks again for everything.
Michael Naylor profile picture
Michael Naylor
18:04 08 Oct 24
Michelle Jacinto is absolutely the best mortgage professional in Indiana. Her passionate for creating an amazing customer experience is more than noticeable. Michelle and her wonderful team are always responsive and helpful in finding the perfect mortgage solution. If you are looking for someone help you obtain the best mortgage financing, look no further. Call Michelle.
Salvador Garcia profile picture
Salvador Garcia
16:49 13 Sep 24
Every step was great, the way I expected.
Darry Franklin profile picture
Darry Franklin
16:04 13 Sep 24
IThanks to direct mortgage I recently purchased a home they were so helpful and professional they made the experience very easy and fast from helping me download any paperwork I needed to answering any questions I had anytime I needed to talk to someone they would get Bach to Me quickly. I It was just a great experience ! WOULD LIKE TO SAY THANK YOU ONCE AGAIN DIRECT MORTGAGE!!!!
Angie Anyich profile picture
Angie Anyich
14:06 13 Sep 24
Great people to deal with. Fast on mortgage loan..
Beth Buckley profile picture
Beth Buckley
13:17 17 Aug 24
This is the most amazing team I have worked with! Day or night if I have questions this team is on it! Customer Service - OUTSTANDING Professionalism - OUTSTANDING Knowledge and Guidance - OUTSTANDING! I have worked many transactions with this team now and I am so thankful to all of them.
TANIA HECK profile picture
TANIA HECK
20:18 15 Jun 24
Charles Stalbaum profile picture
Charles Stalbaum
17:18 15 Jun 24
Everything went smoothly and staff was available and professional
LaZerrick Gregory profile picture
LaZerrick Gregory
20:56 14 Jun 24
Michelle and her team is great and wonderful people to work with they will make your dreams come true when it comes to owning a home. Thank you guys
Felecia Allen profile picture
Felecia Allen
15:32 21 May 24
Everyone was overly engaged in every step with me.I appreciate all the help and information. The atmosphere was kind and patient. I even learned some tip on how transfer through the phone .
David Overman profile picture
David Overman
00:49 16 May 24
Fantastic Experience, Amazing Team to walk you through each step of the process. I would highly recommend Direct Mortgage ✌️✌️
Aleksandar Djordjevic profile picture
Aleksandar Djordjevic
17:12 04 May 24
The whole team was very helpfull, as well as up to their task...they were all very kind as well...I like to thank them for helping me purchasing my first new home...
DMG 007 profile picture
DMG 007
02:31 02 May 24
Samantha profile picture
Samantha
21:09 27 Apr 24
The best at Lending. Michelle is very passionate and will deliver to get your home closed successfully!
Steve McHale profile picture
Steve McHale
19:09 24 Apr 24
Had a wonderful experience doing a cash-out refinancing with Michelle. Everything was taken care of quick and easy with all questions about the process being addressed. Many thanks to the team for all their hard work!
Evelyn Munoz profile picture
Evelyn Munoz
23:24 17 Apr 24
Michelle and her team are incredibly helpful. Made the process of getting a home stress free! As first time home buyers, our experience couldn’t have been more positive.
Roderick Wesley profile picture
Roderick Wesley
21:05 29 Mar 24
les buchanan profile picture
les buchanan
21:24 25 Mar 24
I recently closed on a new home with Direct Mortgage Loans and I had a wonderful relationship with the people that assist me in the process. Very caring, and absolutely willing to work with you to get you approved and into your new home. I am very happy that I got the opportunity to work with the staff members at Direct Morgtage. Well done.
J Robinson profile picture
J Robinson
13:20 18 Mar 24
Michelle and her team at Direct Mortgage I have worked with for the last 4yrs...Very professional Very knowledgeable and not pushy at all. It starts with leadership. I highly recommend Michelle and her team if you're looking to do a loan or refinance etc....
John Breeden profile picture
John Breeden
19:29 15 Feb 24
If I was limited to one word it would be EFFICIENT. But one word could never describe the absolutely effortless experience we had through the whole process. If ANYTHING could possibly go wrong it's already been thought of and there is a plan for it. Cannot say enough good things about the Michelle Jacinto and her team.
Steven Clark profile picture
Steven Clark
00:25 11 Feb 24
What an awesome group to work with! As Clients they made us feel part of the family. The process of buying a home can be very stressful but with the Direct mortgage group all the steps were explained and made easy. 100% would recommend Direct Mortgage group for buying a home or refinacing.
James profile picture
James
20:19 09 Feb 24
I had no idea or experience in dealing with a realitor or mortgage company but some knowledge from knowing of different situations from the moment I walked into the office I felt a welcoming atmosphere l am a good judge of, character I can tell you everyone there is genuine and they work hard in bringing success to the project that they are working on you are intruly in good hands
Gordana Rzharev profile picture
Gordana Rzharev
03:23 04 Feb 24
I can't express with words how AMAZING is Michelle Jacinto and her team !!!
I have done multiple transactions with them and you will be amazed how fast and efficient they are ,we closed in 13 DAYS !!!!!
Usually it take 30 -45 days ,but they have AWESOME team that works every single day to make sure the job is done .Everyone is very friendly ,they always explain everything to details ,and for my clients which most of them are Macedonians and some don't speak English they have Anthony Naumovski who is been helping with translating for my clients , then Rebekah Graham and Pamela Kubacki who are the loan processors ,all these people are very dedicated and have stayed working late until almost midnight to get the work done ,they also work on the weekends too just to make our clients happy .
My clients are all very happy and satisfied with their services and I am beyond thankful to them for such a fast work .

Thank you Michelle Jacinto Team!
Keep rocking !!!!!!
Alyssa Hart profile picture
Alyssa Hart
18:32 17 Jan 24
Michelle helped me purchase my first home in March 2022, which is now my first investment property. The app that Direct Mortgage offers has absolutely everything there that you need to know about the status of your loan and anything that is needed from you. I received weekly updates from my processor, and if anything changed throughout the process, Michelle always called me to review and make sure I understood. I 100% recommend her team that goes above and beyond.
Douglas Suprenant profile picture
Douglas Suprenant
00:00 28 Dec 23
We appreciate Michelle and her team on an outstanding job on getting us a loan. We went to several different lender’s and they made it happen. Hats off to her TEAM. Thanks Again
Anthony Lebron profile picture
Anthony Lebron
22:04 18 Dec 23
Michelle and her team were a great help! Absolutely made sure all questions were answered and addressed right away. Such a wonderful experience for me and my family. Thanks everyone!
Patricia Sandoval profile picture
Patricia Sandoval
20:17 18 Dec 23
From start to finish it was so easy and convenient. They helped with everything we needed. We already recommended you and always will
Jennifer Kmitta profile picture
Jennifer Kmitta
15:03 18 Dec 23
Great loan company made the process of applying for a loan so easy and stressful
Michelle Jacinto profile picture
Michelle Jacinto
15:48 13 Nov 23
t fa profile picture
t fa
10:38 18 Sep 23
This is by far the most seamless,explicit, timely and hassle-free experience any first time home owner would want to go through at Direct Mortgage Loans. Michelle and her team, Arnie, Mary, Ms. Graham all put together a single video presentation to understand every step of home purchase. It was very fast, and total time to closing was less then 3 months. This team worked tirelessly to ensure I became a home owner even when I thought I could not with the high rates these past few months!...I m happy with my overall experience and will be referring family, friends, colleagues their way.....Strong work guys!!!!
THANK YOU TEAM DML.
Hardeep Minhas profile picture
Hardeep Minhas
00:34 15 Sep 23
Michelle and her team are the best. Easy to work with and get the job done. I have done over 10 transactions with them and I wouldn’t go anywhere else! Thanks for all you guys have done.. don’t hesitate to call her.. she’s very approachable and will help you in any way possible.
Jessica Masciotra profile picture
Jessica Masciotra
02:11 25 Aug 23
Made the whole process so easy and understanding. Such sweet ladies making it happen quickly before our baby was born!! Recommend 100x over!!
Debbie Exford profile picture
Debbie Exford
19:49 09 Aug 23
As a transaction coordinator at Your Home Sold Guaranteed Realty in St. John, I have worked along with Michelle and her team for 10+ years. It is always a pleasure to Help Serve Families in their Real Estate Needs. Continue to do a GREAT job. Looking forward to working with you and your team on future transactions!!
Kyle Snyder profile picture
Kyle Snyder
21:00 19 Jun 23
Great service, highly recommend
Sharon Beckett profile picture
Sharon Beckett
00:09 19 Jun 23
Michelle Jacinto and her team members worked relentlessly to make sure our experience was a very pleasant one. Their team made every effort to stay professional, dedicated and thoughtful throughout the entire process. Thanks again.
Kimberly Klein profile picture
Kimberly Klein
15:08 18 Jun 23
Good people to work with.
Harold James profile picture
Harold James
21:57 20 Mar 23
Help me look for a home in Delaware
Shirley Lee profile picture
Shirley Lee
14:52 20 Mar 23
Michelle Jacinto, team members work very hard to get you approved for a home we become family with them, my husband and l love our new house and we had a wonderful experience with the whole team.
Kathryn Frakes profile picture
Kathryn Frakes
14:13 20 Mar 23
Michelle and her team were absolutely flawless throughout the home buying process. We worked with several of her team members, including Sherry and Mary, and were consistently impressed with their professionalism, knowledge, and speediness. Everyone was an absolute delight to work with and made the process much more manageable and enjoyable during a time that was stressful for us. They went above and behind and we are grateful they were with us every step of the way.
Jason Struzik profile picture
Jason Struzik
14:05 20 Mar 23
By far the best and most efficient way to get a morgage!! Being local and never having to step foot in the office made this experience phenomenal! Michelle and her team is by far the friendliest and most of all they always kept us informed. Also they have an app!! Thanks again!!
Ricardo Serrano profile picture
Ricardo Serrano
17:59 16 Jan 23
Simply the best lender! Always attentive, very knowledgeable and professional! Her team and Michelle herself will do everything in their power to get you a loan. I love her e-newsletters. Very informative. I will always be grateful for her help. For getting us into our first home and for that, I always recommend her services to my friends and colleagues.

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Go Direct with Direct Mortgage Loans and partner with local experts who make the mortgage process seamless from start to finish. Our loan officers offer personalized guidance and use in-house processing and underwriting to deliver mortgage solutions tailored to your unique needs and financial goals. With clear communication and a team that truly cares, we make home financing simple and stress-free.

Whether you’re buying your first home, refinancing, or investing, we’re here to help you every step of the way. Discover what it means to Go Direct today, where experience, efficiency, and genuine care come together to make your homeownership goals a reality.

Michelle Jacinto
Branch Manager | NMLS #209470

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