Caryn Stepp2023-11-16T08:37:44-05:00
Caryn Stepp

Caryn Stepp

Loan Partner

The Hill Group of Direct Mortgage Loans
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11011 McCormicck Road, Suite 400, Hunt Valley, MD 21031

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Caryn has been in the mortgage industry for 5 years. She enjoys helping people and especially enjoys assisting borrowers through the home buying process. As the team’s loan processor, Caryn ensures that the first step of the process while under contract is a smooth one. She reviews and updates the loan file and documents during the transaction to streamline processing.

Outside of work, Caryn enjoys spending time with her husband, sons, and family. She loves to bake and specializes in hand decorated sugar cookies.

Quote to Live By: “Let change begin with your choice this very moment.”

THE REVIEWS ARE IN…

Nikki FischbachNikki Fischbach
22:42 30 Jan 24
Kendall is the absolute best!! My husband and I were recently first time homebuyers and we could not have asked for a better loan officer. She was patient, responsive, thorough, and overall a joy to work with. If I could give her 10 stars I would, and if you have the opportunity to work with her I can assure you will have the same experience!
z NSSLz NSSL
23:13 29 Nov 23
Mia ComiMia Comi
23:12 29 Nov 23
Tatum ElizabethTatum Elizabeth
18:10 20 Nov 23
Kendall is the best! She is so knowledgeable in this field and is so friendly! She will go above and beyond for all of her clients! She is simply the best!
Lauren DeVaultLauren DeVault
17:49 20 Nov 23
Kendall is amazing! She is very professional, highly communicative and very knowledgeable. I would recommend her to everyone buying a home! You can tell she is passionate about what she does!
Manny MendozaManny Mendoza
19:37 19 Nov 23
Professional demeanor with exceptional service. I recommend Kendall to all!
Triston DadouTriston Dadou
03:12 18 Nov 23
Kendall is the only person I’d let touch my loan, she is always on time and the knowledge that she brings to the table is unrivaled!! If you’re buying or refinancing make sure you call her ASAPThank you for always being the best Kendall
Evan LileEvan Lile
01:53 18 Nov 23
Kendall is extremely knowledgeable and a pleasure to work with.
Oliver GibsonOliver Gibson
17:54 19 Oct 23
Kendall is such a great loan officer. She brings high energy, attention to detail, and is passionate about what she does. I would recommend her to all my family friends!
Kevin ParlettKevin Parlett
14:40 19 Oct 23
Kendall always available to reach anytime you had questions, making the process smooth and simple! Would recommend her to anyone!
Nick GrabnerNick Grabner
13:49 12 Oct 23
Kendall is incredible throughout the purchase process! She takes the time with EVERY client to ensure that nothing is missed. I would recommend her to anybody!
Ryan ElmoreRyan Elmore
20:42 22 Sep 23
Kendall with Direct Mortgage Lending impressed me with her outstanding service and transparent approach throughout the mortgage process. The entire team went the extra mile to make my first home purchase easy.
Hillary CochinHillary Cochin
00:53 21 Sep 23
Elizabeth ParrottElizabeth Parrott
21:13 06 Sep 23
Kendall is fantastic!!! She's available when my clients and I need her, she's kind, personable, knowledgeable, thinks outside the box and better yet gets us to the table on time with little to no hassle! I highly recommend her
Evan WeissmanEvan Weissman
18:39 31 Aug 23
I had the pleasure of collaborating with Kendall during a recent real estate transaction, and I am beyond thrilled to share my experience with her. Kendall's professionalism, dedication, and expertise truly set her apart as an exceptional lender in the industry.From our very first interaction, it was evident that Kendall was not only knowledgeable but also genuinely passionate about helping clients achieve their homeownership dreams. Her communication skills are top-notch; she kept all parties informed at every stage of the process, making sure that everyone was on the same page.Kendall's attention to detail was impeccable. She meticulously reviewed each loan application, ensuring that her clients were presented with the best possible options tailored to their individual needs. Her ability to explain complex financial concepts in an easy-to-understand manner is a true asset, as it empowers clients to make informed decisions confidently.What truly stood out during our collaboration was Kendall's unwavering dedication to going the extra mile. She worked tirelessly to address any challenges that arose, always coming up with creative solutions to keep the transaction moving smoothly. It was evident that she had her clients' best interests at heart and was committed to helping them achieve their homeownership goals.Kendall's professionalism extends beyond her technical expertise. She approached every interaction with a positive attitude, fostering a sense of trust and camaraderie among all parties involved in the transaction. Her ability to navigate complex situations with grace and a smile is truly commendable.In a fast-paced and ever-changing industry like real estate, having a lender like Kendall by your side is an invaluable asset. Her dedication, expertise, and genuine care for her clients make her a standout professional and a pleasure to work with.Without a doubt, Kendall has earned my highest recommendation. If you're seeking a lender who will not only meet but exceed your expectations, look no further. Five stars are simply not enough to capture the level of excellence she brings to the table. Thank you, Kendall, for being an outstanding partner in real estate!
Alicia BlossAlicia Bloss
16:26 31 Aug 23
Kendall is hands down the best loan officer I have ever had the pleasure of working with. She helped my husband and I refinance our loan and not only was she very knowledgeable, but she was also there to answer any questions I had throughout the process. I would highly recommend Kendall to anyone who is looking to purchase or refinance because there isn't a single agent out there who I would trust above her.
Olivia SteinmetzOlivia Steinmetz
13:11 04 Aug 23
Kendall was professional, friendly, informative, thorough, and always available to answer any questions we had throughout the entirety of the home buying process. What can usually be a very stressful process for first-time homebuyers was made to be absolutely seamless from start to finish thanks to Kendall. Thank you Kendall for helping us buy our first home and for always being available to answer questions even 7 months post closing!
Carly HornerCarly Horner
17:15 27 Jul 23
Kendall is an amazing lender to work with!! I feel so confident when I refer my clients to her. I know they’ll be in great hands! She’s so attentive and no matter what time of day or night, weekends and even days off - she’s ready to answer and help!!
brent silvestribrent silvestri
12:27 26 Jul 23
Kendall was absolutely amazing. She was so personal and it felt like she was rooting for us from the begging of the whole process. She helped my partner and I move into our first home and I could never be more greatful!
jordan faulstichjordan faulstich
22:39 19 Jul 23
I've known Kendall for years - she extremely well versed in everything mortgages, not only that, she's extremely attentive and pays close attention to detail!
Preston ButtonPreston Button
19:47 19 Jul 23
Kendall has helped Jeffrey and I on a number of mortgage related inquiries. She has always been extremely responsive, detailed oriented, and her level of customer service is through the roof! Thank you Kendall!!!
Abe JumaAbe Juma
16:17 19 Jul 23
My fiancé and I had an exceptional experience in purchasing our first home with Kendall. From the beginning, she displayed a level of professionalism and dedication that immediately put both of us at ease. Her knowledge of the mortgage process was impressive, and she guided us through each step with utmost clarity and patience. She took the time to understand our financial situation and provided us with a range of suitable loan options. We are immensely grateful for her invaluable assistance and wouldn’t hesitate to recommend her to anyone in need of a loan officer.
Pierce KuglerPierce Kugler
15:52 19 Jul 23
Kendall is a rockstar! Someone who truly knows her stuff and was an asset in the home buying process. I felt much more comfortable knowing I had her expertise at my disposal. Her calm and pleasant demeanor kept me sane throughout the entire process. Can’t recommend her enough!
Alex CourtneyAlex Courtney
15:32 19 Jul 23
I had the pleasure of working with Kendall as my loan officer, and I cannot praise her enough for the exceptional service she provided. From start to finish, Kendall went above and beyond to ensure a smooth and positive experience.First and foremost, Kendall demonstrated an impressive level of knowledge and expertise in her field. She patiently guided me through the loan application process, carefully explaining every step and answering all of my questions with clarity. Her deep understanding of the intricacies of loans and financial matters gave me great confidence in her abilities.Kendall's professionalism and attention to detail were truly commendable. She meticulously reviewed my financial documents, leaving no stone unturned. Her thoroughness and diligence ensured that my loan application was accurate and complete, minimizing any potential delays or issues. I truly appreciated her dedication to ensuring a seamless process.What sets Kendall apart is her exceptional communication skills. She was always prompt in responding to my inquiries and provided regular updates throughout the loan approval process. Kendall's ability to explain complex concepts in a simple and understandable manner was highly impressive. She made sure I was well-informed and comfortable with the entire process.Furthermore, Kendall's friendly and approachable demeanor made working with her a pleasure. She genuinely cared about my financial goals and worked tirelessly to find the best loan options that aligned with my needs. Her genuine interest in my success and her commitment to delivering outstanding customer service were truly exemplary.In conclusion, I wholeheartedly recommend Kendall as a loan officer. Her expertise, professionalism, attention to detail, and exceptional communication skills make her an invaluable asset in the loan application process. Working with Kendall was an absolute delight, and I am grateful for her dedication and support.
Christina AbbateChristina Abbate
15:24 19 Jul 23
Kendall is the best! I’m not ready to buy a house just yet but I want to soon and I always go to her with questions about the process. She really knows her stuff and is always available for you. She truly is passionate about what she does. 10/10 recommend working with her!
Annacaroline CarusoAnnacaroline Caruso
15:09 19 Jul 23
Kendall was extremely easy to work with and was very down to earth! I felt comfortable through the entire home buying process. She was there to answer all my questions and never made me feel silly! I never knew the home buying process could be so enjoyable.
Rachel AmalfitanoRachel Amalfitano
21:14 18 May 23
I worked with Kendall when buying my first home with my fiance. Kendall was extremely helpful providing education, knowledge and a lot of patience during the what could have been a super stressful process. Kendall made me feel at ease and always lent a hand from start to finish helping answer even the smallest questions. I would absolutely recommend Kendall as a loan officer to any of my close friends and family and if I buy another home, she will be my first phone call. 5 stars all the way!!!
John DoroshewitzJohn Doroshewitz
14:48 18 May 23
Kendall was an amazing help to me in buying my first home! She was extremely professional and able to help guide me through the process of financing a home with ease. She was available morning, day, night, and on the weekend to answer any questions I had and was very attentive through the entire process. I would absolutely recommend her to anyone looking to buy a home!
Lisa PlacekLisa Placek
22:20 15 May 23
Kendall has been the best mentor and friend for me! I would trust her with anything.
Kelly Jo StrackeKelly Jo Stracke
20:54 15 May 23
Kendall made the home buying process simple/easy. She informed me of all available products, programs, and was available for any questions/concerns I had along the way. I have since referred all my friends/family, as she was a pleasure to work with!
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